Curbside pickup
We arrange curbside pickup on request, case by case, rather than as a standing service: ask the help desk and they set it up.
You still need to be 21 or over, with a valid ID uploaded to your account, and staff check it before the order comes out.
Tracy · 6am to 10pm daily
How curbside pickup works
Place a pickup order on either store's menu, paying online or choosing cash. Then call the help desk and give them your full name.
When you arrive, park directly in front of the store, within view of the security cameras, and let security at the front door know you are there. Staff verify your ID and check you in at the front desk, then bring the order out to your car.
Hours and updates
Curbside orders are taken until the end of each store's business hours. Because requests are handled case by case, call the help desk before you set off.
You get texts as the order moves, and notifications too if you ordered in the app, so you know when it is ready.
Returns
A defective product can come back within 30 days of purchase. Call the help desk and they will guide you through the return.
Both stores
Garden of Eden · Hayward
9am to 9pm daily · (510) 200-9555
LIC C10-0000295-LIC
Parking: street parking on Foothill Blvd outside 7 to 9am and 4 to 6pm, and on Apple Ave, Locust St and Ash St
Garden of Eden · Tracy
6am to 10pm daily · (510) 200-9555
LIC C10-0001043-LIC
Parking: lot between Carl's Jr and National Petroleum on Grant Line Rd
Questions
Do both stores offer curbside pickup?
Yes, both Hayward and Tracy, when you arrange it with the help desk. The car needs to be right in front of the store, where the cameras can see it.
Can I pay cash at curbside?
Yes: choose cash at checkout and pay when you pick the order up. To prepay instead, link a bank account to your Garden of Eden account.
What if I am running late for a curbside order?
A prepaid order holds for 5 days. Call the help desk when you are on your way, so staff can have it ready.
